Salesforce is a super powerful tool and object relationships are another very useful layer.
Object Relationships allow you to connect two objects. There are several types of relationships, including Master-detail, many-to-many, lookups, and hierarchical. Let's focus on Lookups and Master-detail relationships.
- Lookup relationships link two objects together, but they are stand-alone. Each object can exist on its own.
- Master-detail relationships create a dependency between two objects. If the Master object is deleted, all the details will be deleted as well - they cannot exist independently.
Attentive mirrors your Salesforce configuration. Therefore any lookup relationships configured in Salesforce are available on Slack, for each Salesforce object: Opportunities, Leads, Accounts, Contacts, and Tasks. When creating or editing an object with available relationships, you can link them right away with Attentive on Slack.
Salesforce Trailhead - https://trailhead.salesforce.com/en/content/learn/modules/data_modeling/object_relationships
Salesforce Knowledge Articles - https://help.salesforce.com/articleView?id=overview_of_custom_object_relationships.htm&type=5