Can't connect HubSpot account to Attentive


Written by Ana Nelas

Last published at: April 24th, 2019

When signing up or logging in to Attentive, an error may occur preventing you to accomplish the action.

Probable Cause #1: You're not a HubSpot account administrator.

Solution: Ask your HubSpot account administrator to set up Attentive for the team.

Probable Cause #2: You're not logged in at HubSpot.


  1. Go to
  2. Login to your HubSpot account. 
  3. Return to Attentive.
  4. Login to Attentive using your HubSpot account.